FREQUENTLY ASKED QUESTIONS (FAQ)

The milk comes from our exclusive co-managed dairy farm.

Currently, we only offer a 1 litre pack. If your consumption is only half litre per day, you can opt for an alternate day plan.

W-Organic milk is raw, unpasteurized milk. We don’t process the milk – thus providing purest and freshest form of milk to our patrons.

Since this is raw milk, we recommend boiling it within two hours of receiving it, especially during the summers. We recommend that the customers boil the milk before the consumption as raw milk is difficult to digest unless your system is used to it. After boiling, the milk can be refrigerated upto 2-3 days, as in the case of conventional milk.

 Milking is done by semi-automatic milking machines. Post-milking, the milk is chilled to 4 degree Celsius, then packed in glass bottles and transported to W-Organic Hubs – from there it is delivered to each subscriber by W-Organic delivery teams. The temperature is maintained as low as possible so that the milk never gets curdled – for this there have been installed high-quality chillers at the farm, the milk is packed in glass bottles so that loss of temperature is slow, and is transported in insulated boxes to maintain the lowest temperature till it reaches the subscribers’ doorstep. 

 Yes, we are certified by International organization for standardization(ISO). And, also licensed by Food Safety and Standards Authority of India(FSSAI).